Seven Collection and Capsule Hotel Ltd. respect the privacy of Website users and hotel guests.
This Privacy Policy explains what information may be collected through the use of the Website and the Company’s services, how such information may be used, and with whom it may be shared.
1. Information We May Collect
When using the Website, contacting us, or making a reservation, information may be collected including full name, telephone number, email address, reservation details, stay dates, number of guests, booking-related preferences, customer service communications, and information voluntarily provided by the user.
Technical and digital information may also be collected, including IP address, device type, operating system, browser, pages visited, referral source, and Website usage data.
2. Payment Information
When making a reservation, users may be required to provide payment method information.
Payment information is transmitted and processed through the SimpleBooking booking engine, payment processing systems, and relevant payment providers.
The processing and storage of payment information, where applicable, are carried out according to the technological structure of the booking system, payment processors, and applicable legal requirements.
3. How We Use Information
Information may be used for managing and processing reservations, providing guest services, communicating with guests, responding to requests and inquiries, processing payments, operating and improving the Website and services, information security, fraud prevention, Website analytics, measurement and statistics, marketing and advertising subject to applicable law, and compliance with legal obligations.
4. Cookies & Tracking Technologies
The Website may use cookies and similar technologies for Website operation, storing preferences, measurement, performance analysis, improving user experience, advertising, and marketing.
The Website may use services including Google Analytics, Google Ads, and Meta Pixel.
These services may collect information in accordance with the privacy policies and terms of the companies operating them.
Where consent is required by law for the use of certain technologies, the Website will seek to obtain such consent in accordance with applicable requirements.
5. Sharing Information with Third Parties
The Company may share information with service providers acting on its behalf where necessary to provide its services.
Such parties may include booking engine providers, credit card and payment companies, hosting and cloud providers, hotel management systems, IT service providers, mailing services, analytics and advertising providers, and professional advisers.
Information may also be disclosed where required by law, court order, or request from a competent authority.
6. Transfer of Information Outside Israel
Some of the technology providers used by the Company may store or process information outside Israel.
In such cases, the Company will act in accordance with applicable legal requirements regarding the transfer of information outside Israel.
7. Data Retention
Information will be retained for the period necessary to fulfil the purposes for which it was collected, provide services, manage the Company’s operations, comply with legal requirements, manage disputes, and protect legal rights.
8. Information Security
The Company takes reasonable and customary measures to protect personal information against unauthorized access, use, alteration, or disclosure.
However, no computer system or transmission of information over the Internet can be guaranteed to be completely secure.
9. Rights Regarding Personal Information
Subject to the conditions provided by applicable law, individuals may contact the Company with requests concerning personal information held about them, including requests to access or correct information, where such rights are granted by law.
Privacy-related requests may be sent to info@sevencollection.co.il.
10. Marketing Communications
Where a user has consented to receive marketing communications, the Company may send information regarding promotions, benefits, and services.
Users may request removal from marketing mailing lists in accordance with the options provided in the communication and applicable law.
11. Changes to this Privacy Policy
The Company may update this Privacy Policy from time to time. The latest version will be published on the Website and will indicate the date on which it was last updated.
12. Privacy Contact Information
Capsule Hotel Ltd. | Company No. 515866804
56 Herbert Samuel Street, Tel Aviv-Yafo, Israel
Phone: +972-73-327-2272
Email: info@sevencollection.co.il